Sr. Manager (knowledge Management, Rag And Ai)

Visa

Bengaluru, India
**
Knowledge base management
Data ingestion pipelines
Retrieval-augmented generation (rag)
** Visa is seeking a Sr. Manager for Knowledge Management, RAG, and AI in Bengaluru, India, to oversee the platform's knowledge base and ensure effective data management practices. The ideal candidate will have extensive experience in data operations, knowledge base management, and a deep understanding of data governance. **

Job Summary

  • Build, maintain, and optimize the platform’s knowledge base to support AI agent operations.
  • Oversee data ingestion processes from internal sources (e.g., Visa dashboards, enterprise data) and external feeds, ensuring completeness and accuracy.
  • Collaborate with tech, product, and business teams to align data operations with platform goals.

Matching Summary

Match Score: 75

** Visa is seeking a Sr. Manager for Knowledge Management, RAG, and AI in Bengaluru, India, to oversee the platform's knowledge base and ensure effective data management practices. The ideal candidate will have extensive experience in data operations, knowledge base management, and a deep understanding of data governance. **

Skills & Requirements

Must-have

  • knowledge base management
  • data ingestion pipelines
  • retrieval-augmented generation (RAG)
  • taxonomy development
  • quality control measures
  • data governance collaboration

Nice-to-have

  • talent development
  • digital trends understanding
  • enterprise data environments
  • problem-solving skills

Key Requirements

  • 10+ years relevant experience with Bachelor's or 5+ years with Advanced Degree
  • Extensive experience in knowledge base management
  • Proven ability to design data ingestion pipelines
  • Strong background in RAG pipelines and data governance
  • Demonstrated expertise in bias mitigation

Work Rights

Not specified

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