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Visa is seeking a Sr. Manager for Knowledge Management, RAG, and AI in Bengaluru, India, to oversee the platform's knowledge base and ensure effective data management practices. The ideal candidate will have extensive experience in data operations, knowledge base management, and a deep understanding of data governance.
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Job Summary
Build, maintain, and optimize the platform’s knowledge base to support AI agent operations.
Oversee data ingestion processes from internal sources (e.g., Visa dashboards, enterprise data) and external feeds, ensuring completeness and accuracy.
Collaborate with tech, product, and business teams to align data operations with platform goals.
Matching Summary
Match Score: 75
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Visa is seeking a Sr. Manager for Knowledge Management, RAG, and AI in Bengaluru, India, to oversee the platform's knowledge base and ensure effective data management practices. The ideal candidate will have extensive experience in data operations, knowledge base management, and a deep understanding of data governance.
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Skills & Requirements
Must-have
knowledge base management
data ingestion pipelines
retrieval-augmented generation (RAG)
taxonomy development
quality control measures
data governance collaboration
Nice-to-have
talent development
digital trends understanding
enterprise data environments
problem-solving skills
Key Requirements
10+ years relevant experience with Bachelor's or 5+ years with Advanced Degree
Extensive experience in knowledge base management
Proven ability to design data ingestion pipelines
Strong background in RAG pipelines and data governance