Universal Banker- Kanawha City

Truist Bank

Charleston, WV, United States
On-site
Superior quality service
Client financial needs
Outbound calling
Truist Bank is seeking a Universal Banker in Kanawha City, Charleston, WV, to provide high-quality client service and to handle various banking transactions. The ideal candidate will possess experience in client relations and cash handling, with a strong emphasis on interpersonal skills and the ability to multitask

Job Summary

  • Provide a distinctive client experience by facilitating courteous conversation and conducting complex transactions while uncovering needs.
  • Educate clients on digital, self-service solutions to make banking easier and enhance their service experience.
  • Support team sales process by participating in client outreach through outbound calls and identifying client needs or opportunities.

Matching Summary

Match Score: 85

Truist Bank is seeking a Universal Banker in Kanawha City, Charleston, WV, to provide high-quality client service and to handle various banking transactions. The ideal candidate will possess experience in client relations and cash handling, with a strong emphasis on interpersonal skills and the ability to multitask.

Skills & Requirements

Must-have

  • superior quality service
  • client financial needs
  • outbound calling
  • sales and service activities
  • accurate records
  • handling of all monies

Nice-to-have

  • digital self-service solutions
  • team sales process
  • advance individual knowledge
  • risk management policies

Key Requirements

  • High school diploma or equivalent
  • Two years of teller or cash handling or client service experience
  • Six months of client relationship building or sales experience
  • Excellent interpersonal and communication skills
  • Ability to master personal computer (PC) keyboard and software skills
  • Ability to multi-task under time constraints
  • Demonstrated proficiency in basic computer applications
  • Ability to travel to accommodate temporary staffing needs
  • Ability to work weekends and/or extended hours

Work Rights

Not specified

Tailored Resume

Cover Letter