Customer Service Manager - Coles Supermarkets - Bradshaw Terrace
Coles Supermarkets Australia Pty Ltd
Bradshaw Terrace, Australia
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Fast-paced customer facing environment
Lead coach and develop team
Maintain excellent service standards
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Coles Supermarkets is seeking a Customer Service Manager for their Bradshaw Terrace location, responsible for overseeing daily operations in the customer service department and leading a team to ensure exceptional service. The ideal candidate should possess leadership experience in a fast-paced environment and a strong commitment to maintaining high service standards.
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Job Summary
As a Leader, you’ll see the impact of your work connecting to customers and the communities we serve.
Reporting to the Store Manager, you’ll have full accountability for the day-to-day running of the customer service department and front of store operations.
Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases.
Matching Summary
Match Score: 75
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Coles Supermarkets is seeking a Customer Service Manager for their Bradshaw Terrace location, responsible for overseeing daily operations in the customer service department and leading a team to ensure exceptional service. The ideal candidate should possess leadership experience in a fast-paced environment and a strong commitment to maintaining high service standards.
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Skills & Requirements
Must-have
fast-paced customer facing environment
lead coach and develop team
maintain excellent service standards
customer obsessed
front of store operations
Nice-to-have
drive one team culture
team members health safety wellbeing first
continually seek to better understand customers
Key Requirements
Previous experience in fast-paced customer facing environment
Proven leadership experience
Meet sales targets cost control rostering requirements