The role involves receiving, attending, and appropriately referring customers entering the branch, as well as providing advice and support in the use of digital tools and automated banking
Job Summary
The role involves receiving, attending, and appropriately referring customers entering the branch, as well as providing advice and support in the use of digital tools and automated banking.
Key responsibilities include indirectly leveraging the branch's NPS objective and collaborating to meet individual and branch commercial goals.
Santander offers opportunities for development within a global team, daily learning, work-life balance, health and well-being benefits, and exclusive client experiences.
Matching Summary
The role involves receiving, attending, and appropriately referring customers entering the branch, as well as providing advice and support in the use of digital tools and automated banking.
Skills & Requirements
Must-have
customer reception and referral
digital tools and automated banking
achieve commercial objectives
Nice-to-have
proactivity and autonomy
empathy and customer closeness
results orientation and problem solving
teamwork and adaptability
Key Requirements
Tertiary/university studies completed or in progress