Sma Family Access Manager

Biogen

Base: $155,000.00-$208,000.00; bonus/equity: short...
Not specified (likely field-based with significant travel)
5+ years healthcare or biotech experience
3+ years field-based account management
Experience with physician-administered drugs
Biogen is seeking a Family Access Manager to serve as a patient-facing expert on the Rare Disease journey, acting as a liaison for stakeholders to facilitate patient access to therapies. The role requires strong communication skills, healthcare industry experience, and the ability to navigate reimbursement issues while providing education and emotional support to patients and their families

Job Summary

  • The Family Access Manager serves as the primary patient-facing expert responsible for navigating non-clinical barriers to ensure patients start and stay on rare disease therapies.
  • This role requires deep collaboration with cross-functional teams including Account Executives, Market Access, and Case Management to resolve insurance coverage and reimbursement issues.
  • Biogen offers a competitive compensation package including base salary, short-term and long-term incentives, equity opportunities, and comprehensive benefits like tuition reimbursement.

Matching Summary

Match Score: 85

Biogen is seeking a Family Access Manager to serve as a patient-facing expert on the Rare Disease journey, acting as a liaison for stakeholders to facilitate patient access to therapies. The role requires strong communication skills, healthcare industry experience, and the ability to navigate reimbursement issues while providing education and emotional support to patients and their families.

Salary

Base: $155,000.00-$208,000.00; Bonus/Equity: Short-term cash bonus and equity incentive opportunities available; Benefits: Medical, Dental, Vision, Life, 401(k) match, Tuition reimbursement up to $10,000

Skills & Requirements

Must-have

  • 5+ years healthcare or biotech experience
  • 3+ years field-based account management
  • Experience with physician-administered drugs
  • Valid driver's license and acceptable record
  • Willingness to travel 60% of time

Nice-to-have

  • Rare disease portfolio experience preferred
  • Bilingual capabilities a plus
  • Case management background
  • Strong emotional intelligence and empathy
  • Master's degree preferred

Key Requirements

  • Bachelor's degree required
  • Minimum 5 years business experience in healthcare/biotech
  • At least 3 years field-based experience in sales/reimbursement
  • Valid driver's license required
  • Familiarity with legal/regulatory environment in biotech

Work Rights

Not specified

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