Experience reading technical manuals and schematics
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Baxter is seeking a Bilingual Technical Support Specialist fluent in French and English to provide technical assistance for medical devices, ensuring they operate safely and effectively. The ideal candidate will possess a relevant engineering degree and hands-on technical experience, with a strong emphasis on customer support and problem-solving skills.
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Job Summary
This role directly supports healthcare professionals to ensure life-saving medical devices perform safely and reliably.
The position requires providing expert guidance, resolving complex technical issues, and delivering a customer experience that reflects the company's mission.
Success is measured by the quality of support delivered, confidence built with customers, and efficient issue resolution with accurate documentation.
Matching Summary
Match Score: 75
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Baxter is seeking a Bilingual Technical Support Specialist fluent in French and English to provide technical assistance for medical devices, ensuring they operate safely and effectively. The ideal candidate will possess a relevant engineering degree and hands-on technical experience, with a strong emphasis on customer support and problem-solving skills.
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Salary
Base: $57,664.00 - $86,496.00 CAD annually; Bonus/Equity: Estimated target payout under Management Incentive Compensation Plan; Benefits: Not specified
Skills & Requirements
Must-have
Bilingual English and French proficiency
Mechanical and electrical troubleshooting skills
Experience reading technical manuals and schematics
Nice-to-have
Strong customer service orientation
Ability to collaborate with field teams
Commitment to mission-driven healthcare work
Key Requirements
Bachelor's degree in biomedical, electrical, or mechanical engineering
Hands-on technical experience through internships or entry-level roles
Proficiency with Microsoft Word, Excel, and PowerPoint