Radiology Scheduling Specialist (call Center) - Atrium Health Charlotte - Airport Center Parkway Ft Days
Atrium Health
Charlotte, North Carolina, US
$20.80 - $31.20; not specified; not specified ph
Radiology appointment scheduling by phone
Communicate exam preparation instructions
Gather and document patient information
Performs multi-facility radiology appointment scheduling by phone, fax or electronic queue for radiology outpatient exams
Job Summary
Performs multi-facility radiology appointment scheduling by phone, fax or electronic queue for radiology outpatient exams.
Gathers and documents pertinent patient information to ensure compliance with safety standards.
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.
Matching Summary
Performs multi-facility radiology appointment scheduling by phone, fax or electronic queue for radiology outpatient exams.
Salary
$20.80 - $31.20; Not specified; Not specified
Skills & Requirements
Must-have
Radiology appointment scheduling by phone
Communicate exam preparation instructions
Gather and document patient information
Perform medical necessity compliance checks
Work with a telephone headset and computer
Nice-to-have
Customer service experience
Work in a fast pace environment
Participate in process improvement initiatives
Key Requirements
High School Diploma or GED required
2 years of customer service experience required
Medical terminology specific to radiology preferred
Previous scheduling experience in a medical environment preferred
Working knowledge and experience with Microsoft Office products preferred