Data Center Facility Operator

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $43,923; bonus/equity: not specified; benefi...
Onsite
Monitor critical data center infrastructure
Ensure uninterrupted operations
Identify and escalate faults
The University of Arkansas in Fayetteville is seeking a Data Center Facility Operator responsible for monitoring critical data center infrastructure, managing incidents, and supporting data center operations. The ideal candidate should have at least one year of related experience and a high school diploma, with preference given to those with technical training or an associate's degree in a relevant field

Job Summary

  • The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.
  • The Operator will act as a central dispatcher during issues affecting campus systems and services, managing incoming trouble tickets, chat communications, and phone calls, triaging and forwarding these issues to the appropriate technical staff.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with benefits including university contributions to insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

Match Score: 75

The University of Arkansas in Fayetteville is seeking a Data Center Facility Operator responsible for monitoring critical data center infrastructure, managing incidents, and supporting data center operations. The ideal candidate should have at least one year of related experience and a high school diploma, with preference given to those with technical training or an associate's degree in a relevant field.

Salary

Base: $43,923; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Monitor critical data center infrastructure
  • Ensure uninterrupted operations
  • Identify and escalate faults
  • Act as central dispatcher
  • Maintain security and shift logs

Nice-to-have

  • Advance the state and build a better world
  • Foster a welcoming climate
  • Nurture creativity and discovery

Key Requirements

  • High school diploma or equivalent
  • 1+ year specialized experience
  • Experience in a secure environment
  • Associate's degree or technical training preferred
  • 1+ year computer support experience preferred

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter