Guest Services Receptionist

Hendrick Toyota Concord

Concord, North Carolina, US
Not specified (assumed in-person due to the nature of the role)
Answer incoming phone calls professionally
Greet customers entering showroom or lobby
Maintain organized and clean work area
Hendrick Toyota Concord is seeking a Guest Services Receptionist responsible for greeting customers and managing incoming calls. The ideal candidate will possess strong communication and organizational skills, with prior customer service experience in a high-volume environment

Job Summary

  • The role is responsible for answering and directing incoming phone calls while maintaining a courteous and professional manner.
  • Employees must greet customers as they enter the dealership showroom, service area, or lobby and direct them to the appropriate department.
  • The position requires regular and predictable attendance with scheduled shifts that may include evening hours, weekends, and holidays.

Matching Summary

Match Score: 75

Hendrick Toyota Concord is seeking a Guest Services Receptionist responsible for greeting customers and managing incoming calls. The ideal candidate will possess strong communication and organizational skills, with prior customer service experience in a high-volume environment.

Skills & Requirements

Must-have

  • Answer incoming phone calls professionally
  • Greet customers entering showroom or lobby
  • Maintain organized and clean work area

Nice-to-have

  • Previous high volume customer service experience
  • Strong organizational and interpersonal skills
  • Demonstrate company core values like teamwork

Key Requirements

  • High School Diploma or GED
  • Up to 3 years of customer service experience
  • Basic computer skills including Microsoft Office

Work Rights

Not specified

Tailored Resume

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