Contact Center Specialty Service Representative - Mortgage

Mtbachelor

Bridgeport, Connecticut, United States
Base: $22.79 - $37.99 hourly (usd); bonus/equity: ...
4d onsite
Open availability monday-friday
Strong communication skills
Proven problem-solving skills
The role serves as the voice of the Bank, providing outstanding service experiences for customers

Job Summary

  • The role serves as the voice of the Bank, providing outstanding service experiences for customers.
  • Responsibilities include resolving customer inquiries and suggesting bank products to enhance customer relationships.
  • M&T Bank promotes an environment that supports belonging and reflects its brand values.

Matching Summary

The role serves as the voice of the Bank, providing outstanding service experiences for customers.

Salary

Base: $22.79 - $37.99 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Open availability Monday-Friday
  • Strong communication skills
  • Proven problem-solving skills

Nice-to-have

  • Familiarity with Contact Center systems
  • Experience in fast-paced environment
  • Mentoring newly-hired agents

Key Requirements

  • High school diploma or equivalent
  • Minimum of 2 years customer service experience
  • Basic familiarity with personal computers

Work Rights

Not specified

Tailored Resume

Cover Letter