The Lead Technician performs essential duties including commercial and residential installations, repairs, and HFC network troubleshooting for over 900,000 customers
Job Summary
The Lead Technician performs essential duties including commercial and residential installations, repairs, and HFC network troubleshooting for over 900,000 customers.
This role requires the incumbent to serve as a role model and mentor, training new Field and Senior Field Technicians while inspecting completed field work.
Employees receive an excellent benefits package including medical, dental, vision, life insurance, paid time off, and a 401(k) with a 100% company match.
Matching Summary
The Lead Technician performs essential duties including commercial and residential installations, repairs, and HFC network troubleshooting for over 900,000 customers.
Skills & Requirements
Must-have
HFC network maintenance and repair
Electronic test equipment usage
Customer service drop troubleshooting
Installation and relocation of equipment
Mentoring new field technicians
Nice-to-have
Strong leadership and supervisory skills
Commitment to community values
Proactive customer relationship management
Key Requirements
One year certificate or three to four years related experience
Completion of Leadership and Supervisory Skills course within one year
Valid driver's license with a good driving record
Completion of Cable One Technical Training Center courses through Senior Field Technician level