Base: $20.00 to $31.00 ph; bonus/equity: annual in...
Fully remote
Inbound and outbound patient calls
Inr test result documentation
Technical troubleshooting support
As an INR Customer Care Representative, you'll guide patients through test result reporting, troubleshoot devices, and ensure seamless communication with physicians to help patients stay on track with their health goals
Job Summary
As an INR Customer Care Representative, you'll guide patients through test result reporting, troubleshoot devices, and ensure seamless communication with physicians to help patients stay on track with their health goals.
Employees are eligible to participate in Philips Total Rewards benefits program, including PTO, 401k match, HSA contributions, stock purchase plan, and education reimbursement.
This is an office role based in Pleasanton, CA, requiring presence at least 3 days per week and availability Monday to Friday between 5:00am and 5:00pm PST.
Matching Summary
As an INR Customer Care Representative, you'll guide patients through test result reporting, troubleshoot devices, and ensure seamless communication with physicians to help patients stay on track with their health goals.
Salary
Base: $20.00 to $31.00 per hour; Bonus/Equity: Annual incentive bonus and other incentives may be offered; Benefits: Comprehensive benefits including PTO, 401k match, HSA, stock purchase plan, education reimbursement