Patient Scheduling Coordinator Senior

Advocate Aurora Health

Winston Salem, NC, United States
Base: $21.85 - $32.80; bonus/equity: not specified...
Resolve problems under stressful conditions
Handle multiple calls
Maintain pre-determined abandon rates
Answers incoming phone lines for specialty care team and schedules appointments and ancillary studies for patients

Job Summary

  • Answers incoming phone lines for specialty care team and schedules appointments and ancillary studies for patients.
  • Facilitates physician-to-physician communication, manages urgent requests, and performs financial duties such as authorizing insurance.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in your career development.

Matching Summary

Answers incoming phone lines for specialty care team and schedules appointments and ancillary studies for patients.

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Comprehensive suite of Total Rewards

Skills & Requirements

Must-have

  • Resolve problems under stressful conditions
  • Handle multiple calls
  • Maintain pre-determined abandon rates
  • Obtain insurance authorizations
  • Coordinate ancillary testing
  • Facilitate physician communication

Nice-to-have

  • Positive attitude when interacting
  • Work independently without supervision
  • Maintain travel and academic calendars

Key Requirements

  • High school diploma or GED equivalent
  • Three years' experience in direct consumer services
  • Experience handling multiple calls
  • Experience in surgical specialty environment
  • Working knowledge of medical terminology

Work Rights

Not specified

Tailored Resume

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