Body Shop Customer Service Rep

Wilde East Town Honda

Utica, NY, United States
Base: $16.00-$20.00ph; bonus/equity: not specified...
On-site
Maintain positive customer attitude
Respond promptly to inquiries
Resolve customer complaints
Wilde East Town Honda is seeking a Body Shop Customer Service Representative to join their state-of-the-art Collision Center in Utica, NY. The position focuses on providing excellent customer service, resolving inquiries and complaints, and maintaining customer satisfaction

Job Summary

  • The Collision Center is looking for a Customer Service Representative who thrives on providing an excellent customer experience.
  • Responsibilities include maintaining a positive attitude, responding promptly to inquiries, and resolving customer complaints.
  • The company offers competitive pay, medical, dental, and vision plans, paid holidays and PTO, and other benefits.

Matching Summary

Match Score: 85

Wilde East Town Honda is seeking a Body Shop Customer Service Representative to join their state-of-the-art Collision Center in Utica, NY. The position focuses on providing excellent customer service, resolving inquiries and complaints, and maintaining customer satisfaction.

Salary

Base: $16.00-$20.00/hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, PTO, 401(k), ESPP

Skills & Requirements

Must-have

  • Maintain positive customer attitude
  • Respond promptly to inquiries
  • Resolve customer complaints
  • Keep customer interaction records

Nice-to-have

  • Problem-solving skills
  • Empathetic and professional attitude

Key Requirements

  • Ability to stay calm in stressful situations
  • Comfortable using computers
  • Excellent communication skills
  • Customer support experience
  • At least 18 years of age
  • Valid license in state of residence

Work Rights

Not specified

Tailored Resume

Cover Letter