The Customer Experience Team within Market Intelligence partners closely with Sales, account management, and product to deliver a differentiated customer experience
Job Summary
The Customer Experience Team within Market Intelligence partners closely with Sales, account management, and product to deliver a differentiated customer experience.
The Proposal & Customer Assessment Team plays a crucial role in driving new revenue generation and ensuring superior customer satisfaction.
Our mission is Advancing Essential Intelligence, and we are committed to a more equitable future and to helping our customers find new, sustainable ways of doing business.
Matching Summary
The Customer Experience Team within Market Intelligence partners closely with Sales, account management, and product to deliver a differentiated customer experience.
Skills & Requirements
Must-have
Information/Cyber Security comprehension
Risk Management knowledge
Third Party Risk Assessments
Information Security Assessments
Internal controls awareness
Nice-to-have
Team management experience
Customer-first mindset
Continuous improvement culture
Creative and initiative-driven
Key Requirements
8+ years of relevant experience
Robust comprehension of Information/Cyber Security, Risk Management, BIA/BCP, Application Security, Network Security, Incident Response, and Cloud Security
Foundational knowledge of technology controls
Proficient in addressing Third Party Risk Assessments and Information Security Assessments
Strong Decision-making and Critical Thinking skills