Tyler Veterinary Center is seeking a Client Service Representative (CSR) to serve as the primary point of contact for clients, ensuring a welcoming atmosphere and exceptional service. The ideal candidate will possess strong communication skills, a compassionate demeanor, and relevant customer service experience, particularly in a veterinary environment
Job Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
At AmeriVet, we’re committed to your growth, development, well-being, and success.
Matching Summary
Match Score: 85
Tyler Veterinary Center is seeking a Client Service Representative (CSR) to serve as the primary point of contact for clients, ensuring a welcoming atmosphere and exceptional service. The ideal candidate will possess strong communication skills, a compassionate demeanor, and relevant customer service experience, particularly in a veterinary environment.
Skills & Requirements
Must-have
Professional phone etiquette
Prioritize and complete tasks
Problem-solving and adaptability
Computer efficiency
Detail-oriented
Nice-to-have
Personable and skilled
Welcoming environment
Compassionate and well-mannered
Key Requirements
HS Diploma or educational equivalent
One year of customer service experience (preferred)
Experience with Veterinary Electronic Medical Records (preferred)
Knowledge of veterinary medical terminology (preferred)