Claims Examiner Ii

AIG

Macau, MO
Answer incoming calls from service providers
Adjudicate claims for fair repair charges
Evaluate terms and conditions for coverage
The Claims Analyst acts as the heart of the business by ensuring projects move forward with support for Service Partners and Customers

Job Summary

  • The Claims Analyst acts as the heart of the business by ensuring projects move forward with support for Service Partners and Customers.
  • Employees are expected to act with speed, composure, compassion, and knowledge to solve problems regarding repair authorizations and payments.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.

Matching Summary

The Claims Analyst acts as the heart of the business by ensuring projects move forward with support for Service Partners and Customers.

Skills & Requirements

Must-have

  • Answer incoming calls from service providers
  • Adjudicate claims for fair repair charges
  • Evaluate terms and conditions for coverage
  • Research claims to determine coverage options
  • Maintain knowledge of covered equipment programs

Nice-to-have

  • Experience in conflict resolution and de-escalation
  • Ability to adapt communication style as needed
  • Results oriented with fast-paced environment skills
  • Excellent organizational and prioritization skills
  • Subject Matter Expertise in warranty products

Key Requirements

  • High school diploma or GED required
  • Prior claims experience preferred
  • Basic Excel, Word, and Outlook skills
  • Understanding of Warranty or Insurance products recommended

Work Rights

Not specified

Tailored Resume

Cover Letter