Communicating with customers via phone and written methods
Avangrid is seeking a Customer Relations Representative in East Hartford, Connecticut, to manage customer inquiries related to billing and service. The ideal candidate will have a strong background in customer service, effective communication skills, and the ability to handle customer issues with compassion and understanding
Job Summary
Answers inquiries from customers regarding billing, service, and all inquiries pertinent to customer relations.
Makes routine changes or adjustments to customers' accounts and arrangements for actions by other departments.
Communicates with customers via automated dialing system for delinquent accounts and service work scheduling.
Matching Summary
Match Score: 85
Avangrid is seeking a Customer Relations Representative in East Hartford, Connecticut, to manage customer inquiries related to billing and service. The ideal candidate will have a strong background in customer service, effective communication skills, and the ability to handle customer issues with compassion and understanding.
Salary
$31.86 - $38.72 per hour
Skills & Requirements
Must-have
Answering customer inquiries
Managing customer accounts
Communicating with customers via phone and written methods