Customer Service Professional

VELUX Groep

De Meern, Netherlands
Competitive salary; benefits: pension free of prem...
**
Excellent dutch language skills
Active customer service experience
Strong listening and questioning techniques
** VELUX Groep is seeking a Customer Service Professional to join their hybrid team in De Meern, Netherlands. The role involves providing exceptional service to customers regarding products and orders, while promoting a positive company culture that encourages growth and development. **

Job Summary

  • The role serves as the primary contact point for customers via phone and email, ensuring they receive the best experience regarding daylight and fresh air solutions.
  • Employees are expected to actively listen to clients, ask the right questions, and provide tailored advice on VELUX products while identifying commercial opportunities.
  • The company offers a competitive salary package including hybrid work options, 30 vacation days, and opportunities for professional growth within an international organization.

Matching Summary

Match Score: 75

** VELUX Groep is seeking a Customer Service Professional to join their hybrid team in De Meern, Netherlands. The role involves providing exceptional service to customers regarding products and orders, while promoting a positive company culture that encourages growth and development. **

Salary

Competitive salary; Benefits: Pension free of premium, 26 vacation days + 4 ADV days, travel expense reimbursement, hybrid work mode, home office allowance

Skills & Requirements

Must-have

  • Excellent Dutch language skills
  • Active customer service experience
  • Strong listening and questioning techniques
  • Ability to identify commercial opportunities
  • Proficiency with processing systems

Nice-to-have

  • Team player in a growing environment
  • Adaptability to new initiatives
  • Self-awareness and feedback reception
  • Interest in sustainable living solutions

Key Requirements

  • Fluent in reading and writing Dutch
  • Affinity with customer service processes
  • Accuracy in decision-making

Work Rights

Not specified

Tailored Resume

Cover Letter