Brokerage Team Leader

UPS

Not specified; not specified; not specified
Strong leadership and interpersonal skills
Excellent communication and problem-solving abilities
Proven knowledge in microsoft excel and word
This position leads and coaches a team of Brokerage Customer Service representatives while monitoring workloads

Job Summary

  • This position leads and coaches a team of Brokerage Customer Service representatives while monitoring workloads.
  • The role involves resolving escalated customer issues and ensuring timely, accurate resolution of client problems.
  • Candidates must have at least three years of experience in customer service, preferably within the Brokerage sector.

Matching Summary

This position leads and coaches a team of Brokerage Customer Service representatives while monitoring workloads.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Strong leadership and interpersonal skills
  • Excellent communication and problem-solving abilities
  • Proven knowledge in Microsoft Excel and Word

Nice-to-have

  • Ability to adapt to changing priorities
  • Experience in a Brokerage environment
  • Collaborative team player mindset

Key Requirements

  • Minimum 3 years in customer service
  • Preferably in a Brokerage industry
  • Excellent knowledge of English Language

Work Rights

Not specified

Tailored Resume

Cover Letter