Front Office Manager - Amanpuri

Amanresorts International Pte. Ltd

Amanpuri, Thailand
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Guest service management
Front office department management
Staff performance analysis
** Amanpuri is seeking a Front Office Manager who will lead the Front Office Department, ensuring exceptional guest experiences and operational efficiency in a luxury resort setting. The ideal candidate should have a background in hotel management with experience in luxury environments and possess strong analytical and problem-solving skills. **

Job Summary

  • In charge of the Front Office Department's overall management, personnel and resources, ensuring guests receive considerate and individualized service.
  • Ensure that arrival and departure went smoothly to meet guest expectations and Aman Standard, and that daily trainings were conducted in the Front Office Department.
  • Working on Department's yearly capital and operating budgets and presenting the Department's P & L to the Hotel Management each month to make sure departmental spending stays within budget.

Matching Summary

Match Score: 75

** Amanpuri is seeking a Front Office Manager who will lead the Front Office Department, ensuring exceptional guest experiences and operational efficiency in a luxury resort setting. The ideal candidate should have a background in hotel management with experience in luxury environments and possess strong analytical and problem-solving skills. **

Skills & Requirements

Must-have

  • Guest service management
  • Front Office Department management
  • Staff performance analysis
  • Conducting daily trainings
  • Ensuring staff alertness and courtesy

Nice-to-have

  • Serene work environment
  • Idyllic beach location
  • Holistic wellness focus

Key Requirements

  • Bachelor's in Business Administration or Hotel Management
  • Experience in Luxury/Ultra-Luxury Front Office Management
  • Experience with Front Office Systems
  • Strong analytical and problem-solving skills
  • Fluent English (written and speaking)

Work Rights

Not specified

Tailored Resume

Cover Letter