(usa) Store Lead

Walmart

Whitehall, PA, United States
$80,000.00 - $100,000.00; performance bonuses; hea...
Customer service approaches and techniques
Financial performance of the facility
Directs facility operations
Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellent customer service for example tour to teach ensuring customer needs complaints and issues are successfully resolved within company guidelines and standards

Job Summary

  • Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellent customer service for example tour to teach ensuring customer needs complaints and issues are successfully resolved within company guidelines and standards.
  • Drives and ensures the financial performance of the facility by confirming that budgeted sales wages and other expenses are achieved assisting the store manager in leading the management team in controlling expenses and wages to ensure expenses are indexed to sales.
  • At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.

Matching Summary

Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellent customer service for example tour to teach ensuring customer needs complaints and issues are successfully resolved within company guidelines and standards.

Salary

$80,000.00 - $100,000.00; performance bonuses; Health, Financial, PTO, and other benefits

Skills & Requirements

Must-have

  • customer service approaches and techniques
  • financial performance of the facility
  • directs facility operations
  • supervision and development opportunities
  • executing multiple business plans
  • promoting company policies and values

Nice-to-have

  • builds high performing teams
  • works collaboratively
  • acts in a selfless manner
  • delivers results while putting customer first
  • displays curiosity and desire to learn

Key Requirements

  • 1 year general management experience
  • 2 years of college
  • 1 year retail experience and 1 year supervising 10 associates
  • 2 years general work experience and 1 year supervising 10 associates

Work Rights

Not specified

Tailored Resume

Cover Letter