Develop and execute customer engagement strategies
Build and maintain strong relationships with healthcare professionals
Analyse market trends and customer insights
As Customer Engagement Manager – Immunology - Respiratory within our Specialty Care team, you'll play a pivotal role in driving Sanofi's "Take the Lead" strategy — building meaningful relationships with healthcare professionals and key stakeholders to maximize the impact of our innovative biologic treatments
Job Summary
As Customer Engagement Manager – Immunology - Respiratory within our Specialty Care team, you'll play a pivotal role in driving Sanofi's "Take the Lead" strategy — building meaningful relationships with healthcare professionals and key stakeholders to maximize the impact of our innovative biologic treatments.
Develop and execute customer engagement strategies for our immunology-respiratory portfolio, implementing the Go-To-Customer model to enhance product adoption and patient outcomes.
Develop your career through cross-functional collaboration with medical, market access, and sales teams, with opportunities to grow across the organization.
Matching Summary
As Customer Engagement Manager – Immunology - Respiratory within our Specialty Care team, you'll play a pivotal role in driving Sanofi's "Take the Lead" strategy — building meaningful relationships with healthcare professionals and key stakeholders to maximize the impact of our innovative biologic treatments.
Skills & Requirements
Must-have
Develop and execute customer engagement strategies
Build and maintain strong relationships with healthcare professionals
Analyse market trends and customer insights
Drive execution of promotional activities
Use CRM tools effectively
Work cross-functionally with medical, market access, and sales teams
Nice-to-have
Customer-centric mindset with strong empathy
Results-oriented, adaptable, and resilient
Self-motivated with high ethical standards
AI-powered biopharma company
Key Requirements
Proven track record in pharmaceutical sales, marketing, or customer engagement
Prior experience in respiratory, immunology, or allergy strongly preferred
In-depth understanding of the immunology and biologic treatment landscape
Bachelor's degree in life sciences, healthcare, business, or related field