As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
In-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
We’re interested in hearing from people who have Experience in delivering exceptional customer service ideally in financial services, retail or hospitality.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Financial Health Checks
In-branch technology demonstration
Problem solving and solution provision
Nice-to-have
Articulate financial terms clearly
Customer-centric approach
Work in busy retail environment
Genuine interest in career growth
Key Requirements
Experience in financial services, retail or hospitality
Excellent communication skills
Ability to ask questions and find solutions
Ability to work in a commercially driven environment