Customer Experience Associate (future Opportunities) - Montreal-est

TD Bank

Saint-Léonard, Quebec, Canada
Base: 22.50 cad - 28.33 cad; bonus/equity: not spe...
Customer transaction processing
Financial transaction accuracy
Customer needs assessment
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, and respond and resolve customer concerns using standard procedures.
  • TD is committed to providing fair and equitable compensation opportunities, with growth opportunities and skill development as defining features of the colleague experience.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: 22.50 CAD - 28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer transaction processing
  • Financial transaction accuracy
  • Customer needs assessment
  • Promote banking solutions
  • MS Office proficiency

Nice-to-have

  • Charming customer interaction
  • Positive work environment
  • Team effectiveness
  • Operational improvements

Key Requirements

  • High School diploma or 1+ years experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning, and time management skills
  • Initiative, accuracy, and detail-oriented
  • Dynamic communicator with customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter