Pharmacy Tech Support Call Center Representative (home-based)
IQVIA
New Providence, United States
Base: $18.00 ph; bonus/equity: not specified; bene...
Fully remote
Pharmacy technician experience
Call center support
Payment assistance solutions
IQVIA is the only global provider of commercial solutions helping biopharma, medical device, and diagnostic companies deliver therapies to patients worldwide
Job Summary
IQVIA is the only global provider of commercial solutions helping biopharma, medical device, and diagnostic companies deliver therapies to patients worldwide.
The Pharmacy Support Call Center Representative role involves fielding requests such as card activation, program eligibility, and troubleshooting submission rejections to support patients and medical professionals.
IQVIA offers a 100% remote contract position with shifts available under moderate supervision and emphasizes a diverse and inclusive corporate culture.
Matching Summary
IQVIA is the only global provider of commercial solutions helping biopharma, medical device, and diagnostic companies deliver therapies to patients worldwide.
Salary
Base: $18.00 per hour; Bonus/Equity: Not specified; Benefits: Range of health and welfare and/or other benefits
Skills & Requirements
Must-have
Pharmacy technician experience
Call center support
Payment assistance solutions
Card activation and eligibility
Remote work from home
Customer issue troubleshooting
Nice-to-have
Bilingual English/Spanish
Medical claim processing knowledge
Teamwork and inclusiveness
Problem resolution skills
Key Requirements
High School Diploma or equivalent
Pharmacy Technician experience required
HIPAA certification
3+ years call center experience preferred
Currently working on a PSS contracted role with IQVIA
Work Rights
Must currently be working on a PSS contracted role with IQVIA