As a Visitor Services Host, you’ll be at the heart of the action, welcoming guests at Admissions, adding a little extra magic in our Retail outlets, and helping families make memories in the lively Hullabazoo play area
Job Summary
As a Visitor Services Host, you’ll be at the heart of the action, welcoming guests at Admissions, adding a little extra magic in our Retail outlets, and helping families make memories in the lively Hullabazoo play area.
We’re looking for people who are committed to high standards of customer service, can adapt to a dynamic environment, and take pride in representing ZSL’s values in every interaction.
At ZSL, we are proud of our approach to employee benefits, including a purpose-driven work, generous pension scheme, and complimentary tickets.
Matching Summary
As a Visitor Services Host, you’ll be at the heart of the action, welcoming guests at Admissions, adding a little extra magic in our Retail outlets, and helping families make memories in the lively Hullabazoo play area.
Skills & Requirements
Must-have
high standards of customer service
adapt to a dynamic environment
visitor support and complaint resolution
adhere to ZSL policies and procedures
work in front-of-house roles
strong written and verbal communication
Nice-to-have
proactive team support
commitment to equality diversity inclusion
Key Requirements
Must be legally authorized to work in the UK
Flexibility to work evenings, weekends, and bank holidays