Bi Support Lead

Carat Australia

Bangalore, India
Bi tools and data management systems
Power bi, tableau, sql server
Data quality and integration issues
Lead and mentor a team of BI and data support analysts, fostering a collaborative and high-performing support environment

Job Summary

  • Lead and mentor a team of BI and data support analysts, fostering a collaborative and high-performing support environment.
  • Oversee the provision of technical support for BI tools and data management systems, including Power BI, Tableau, SQL Server, and other relevant technologies.
  • Ensure end-users receive effective assistance with BI tool usage, report creation, and data analysis, promoting the effective use of BI solutions across the organization.

Matching Summary

Lead and mentor a team of BI and data support analysts, fostering a collaborative and high-performing support environment.

Skills & Requirements

Must-have

  • BI tools and data management systems
  • Power BI, Tableau, SQL Server
  • Data quality and integration issues
  • Report generation and system performance
  • Incident management using ticketing system
  • Technical support for BI solutions

Nice-to-have

  • Team leadership and mentoring
  • User assistance and training
  • Data validation and quality checks
  • Documentation and knowledge sharing
  • Continuous improvement of support processes

Key Requirements

  • Team leadership experience
  • Technical support experience
  • Issue resolution experience
  • User assistance experience
  • Data validation experience
  • Documentation experience
  • Incident management experience

Work Rights

Not specified

Tailored Resume

Cover Letter