Senior Manager, Consumer Insights

Disney Streaming

Lantau Island, Hong Kong
Consumer insights and market analytics
Primary and secondary data sources
Social media analysis
Act as a key lead in providing consumer insights and market analytics to help Hong Kong Disneyland (HKDL) develop our understanding of the market place and target markets

Job Summary

  • Act as a key lead in providing consumer insights and market analytics to help Hong Kong Disneyland (HKDL) develop our understanding of the market place and target markets.
  • The lead will oversee a team that draws together disparate primary and secondary datasets to generate a cohesive and insightful view of the needs and attitudes of current and future guests to HKDL park and resorts.
  • Lead, coach and develop cast members to elevate the analytical capabilities and commercial acumen of the team.

Matching Summary

Act as a key lead in providing consumer insights and market analytics to help Hong Kong Disneyland (HKDL) develop our understanding of the market place and target markets.

Skills & Requirements

Must-have

  • Consumer insights and market analytics
  • Primary and secondary data sources
  • Social media analysis
  • Brand health studies
  • Ad hoc project analysis
  • Marketing activation success quantification

Nice-to-have

  • Understanding of digital ecosystems
  • Cultural nuances influencing guest decisions
  • Relating to departments with different priorities
  • Translating technical findings into actionable recommendations

Key Requirements

  • Bachelor's degree in marketing, communications, applied mathematics, statistics, business
  • Relevant experience with quantitative analyses and advanced statistics
  • Progressive experience in research agency and/or consulting firm
  • Experience in tourism products, resorts, airlines, hospitality, or similar consumer-centric sectors is preferred
  • Strong understanding of Mainland China and APAC consumer behaviors
  • Excellent command of written and spoken English, Cantonese and Mandarin

Work Rights

Not specified

Tailored Resume

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