Customer Infrastructure Manager

Land Securities Group

London, United Kingdom
Infrastructure relationship management
Technical stakeholder engagement
Customer infrastructure reviews
This role owns the overall infrastructure relationship with KSA/GSA customers and requires proactive engagement to understand customer environments and ensure they are leveraging the most effective infrastructure delivery options

Job Summary

  • This role owns the overall infrastructure relationship with KSA/GSA customers and requires proactive engagement to understand customer environments and ensure they are leveraging the most effective infrastructure delivery options.
  • The role will serve as the primary point of contact for all infrastructure‑related service escalations, both customer‑facing and internal.
  • LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Matching Summary

This role owns the overall infrastructure relationship with KSA/GSA customers and requires proactive engagement to understand customer environments and ensure they are leveraging the most effective infrastructure delivery options.

Skills & Requirements

Must-have

  • Infrastructure relationship management
  • Technical stakeholder engagement
  • Customer infrastructure reviews
  • LSEG product knowledge
  • Windows servers, networking, cloud
  • Customer-facing communication skills

Nice-to-have

  • Emerging technology orientation
  • Proactive and self-motivated
  • Analytical and problem-solving
  • Independent work ethic
  • FinTech industry understanding

Key Requirements

  • Technical client-facing role experience
  • Working knowledge of LSEG products
  • Functional technical knowledge
  • Strong customer-facing skills
  • Ability to build relationships with AMs and CSMs

Work Rights

Not specified

Tailored Resume

Cover Letter