Computer User Support Specialist

Booz Allen Hamilton

Base: $55,200.00 to $126,000.00; bonus/equity: not...
Hybrid
Support non-networked it equipment
Support engineering community with cad/cam
Identify root cause of technical issues
Support the day-to-day remote technical aspects of product operational data to identify diagnostic issues

Job Summary

  • Support the day-to-day remote technical aspects of product operational data to identify diagnostic issues.
  • Apply specific functional knowledge, including working and general industry knowledge, to develop or contribute to solutions.
  • Work with engineering and production staff supporting non-networked IT equipment and the engineering community with CAD and CAM application support.

Matching Summary

Support the day-to-day remote technical aspects of product operational data to identify diagnostic issues.

Salary

Base: $55,200.00 to $126,000.00; Bonus/Equity: Not specified; Benefits: Health, life, disability, financial, retirement, paid leave, professional development, tuition assistance, work-life programs, dependent care

Skills & Requirements

Must-have

  • Support non-networked IT equipment
  • Support engineering community with CAD/CAM
  • Identify root cause of technical issues

Nice-to-have

  • Experience with industrial machine software
  • Experience with IT troubleshooting
  • Working and general industry knowledge

Key Requirements

  • 2+ years of experience with IT technical support
  • Secret clearance
  • HS diploma or GED
  • Ability to obtain CompTIA Security+ Certification within 6 months

Work Rights

Secret clearance is required

Tailored Resume

Cover Letter