Customer Experince Coordinator

Marshalls At TJX Companies

Greenville, TX, USA
Base: $13.00 to $13.50 ph; bonus/equity: not speci...
Not specified
Customer service excellence
Front of store operations
Loyalty program promotion
Marshalls at TJX Companies is seeking a Customer Experience Coordinator to enhance customer service and oversee a team of associates. The role involves promoting loyalty programs, providing training, and ensuring a positive shopping environment

Job Summary

  • Responsible for promoting an excellent customer experience by overseeing a team of Associates at the front of the store.
  • Leads by example by engaging and interacting with all customers, maintaining a clean and organized store, and role-modeling outstanding customer service.
  • Benefits include associate discounts, EAP, 401(k) contributions, and eligibility for medical/dental/vision, 401(k) match, and paid time off based on service or hours requirements.

Matching Summary

Match Score: 75

Marshalls at TJX Companies is seeking a Customer Experience Coordinator to enhance customer service and oversee a team of associates. The role involves promoting loyalty programs, providing training, and ensuring a positive shopping environment.

Salary

Base: $13.00 to $13.50 per hour; Bonus/Equity: Not specified; Benefits: Associate discount, EAP, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and potential for medical/dental/vision, 401(k) match, paid time off, and more.

Skills & Requirements

Must-have

  • Customer service excellence
  • Front of store operations
  • Loyalty program promotion
  • Store cleanliness and organization
  • POS system support

Nice-to-have

  • Positive internal and external customer experience
  • Honesty and integrity culture
  • Team player
  • Adaptability to change

Key Requirements

  • 1 year retail experience
  • 6 months leadership experience
  • Available to work flexible schedule

Work Rights

Not specified

Tailored Resume

Cover Letter