Tpa Manager (claims)

Manulife Financial Inc

Hybrid
5 years of tpa management experience
Strong analytical and problem-solving skills
Experience in vendor management processes
Manulife Financial Inc is seeking a TPA Manager to oversee the Third-Party Administrator (TPA) operating model for health insurance claims. The role involves strategic advising, managing TPA relationships, ensuring compliance, and enhancing customer service, all while contributing to the company's growth objectives

Job Summary

  • The TPA Manager is accountable for delivering exceptional service to customers and distribution partners.
  • This role involves managing the relationship and performance of the Third-Party Administrator responsible for health insurance claims.
  • The position is designed to drive transformation initiatives to enhance customer experience within the TPA’s scope of work.

Matching Summary

Match Score: 85

Manulife Financial Inc is seeking a TPA Manager to oversee the Third-Party Administrator (TPA) operating model for health insurance claims. The role involves strategic advising, managing TPA relationships, ensuring compliance, and enhancing customer service, all while contributing to the company's growth objectives.

Skills & Requirements

Must-have

  • 5 years of TPA management experience
  • Strong analytical and problem-solving skills
  • Experience in vendor management processes

Nice-to-have

  • Familiarity with AI-powered technologies
  • Ability to foster a culture of continuous improvement
  • Strong stakeholder management skills

Key Requirements

  • University graduate
  • Knowledge of hospital and TPA operations
  • Proven ability to build and lead high-performance teams

Work Rights

Not specified

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