Senior Research Operations Lead

Salesforce Sites

Base: $148,500 - $223,900 annually; base: $178,900...
Not specified
User research participant recruitment
Manage recruitment lifecycle
Build diverse participant panel
Salesforce is seeking a Senior Research Operations Lead to enhance user recruitment for research studies focused primarily on Slack users. The ideal candidate will have over five years of experience in research operations and be skilled in managing diverse participant pools while ensuring a high-quality user experience

Job Summary

  • The primary responsibility will be to make it easier than ever to connect directly with Slack users (both current and prospective).
  • You will play a critical role in building a sustainable and diverse pipeline of Slack users to fuel our research engine.
  • Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

Matching Summary

Match Score: 85

Salesforce is seeking a Senior Research Operations Lead to enhance user recruitment for research studies focused primarily on Slack users. The ideal candidate will have over five years of experience in research operations and be skilled in managing diverse participant pools while ensuring a high-quality user experience.

Salary

Base: $148,500 - $223,900 annually; Base: $178,900 - $246,000 annually (select cities); Bonus/Equity: company bonus, incentive for sales roles, equity or benefits, as applicable; Benefits: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program

Skills & Requirements

Must-have

  • User research participant recruitment
  • Manage recruitment lifecycle
  • Build diverse participant panel
  • Partner with research teams
  • Manage external recruitment vendors
  • B2B/Enterprise recruiting experience

Nice-to-have

  • Automation of recruiting workflows
  • AI tools for resume assessment
  • Focus on user experience
  • Drive innovation and customer success

Key Requirements

  • 5+ years of recruiting experience
  • Research operations experience
  • User research experience
  • Customer insights experience
  • Familiarity with research recruiting tools

Work Rights

Not specified

Tailored Resume

Cover Letter