The Senior Specialist, Benefit Operations plays a critical role in the end-to-end administration and coordination of company-sponsored pension, health, welfare and wellness programs
Job Summary
The Senior Specialist, Benefit Operations plays a critical role in the end-to-end administration and coordination of company-sponsored pension, health, welfare and wellness programs.
This role serves as the primary point of operational support for EMEA as Tier 2 support across 24 markets.
Ultimately, the role is focused on delivering an exceptional employee experience, ensuring that benefit offerings not only operate seamlessly but also meaningfully support the well-being, engagement, and success of our workforce and the broader communities we serve.
Matching Summary
The Senior Specialist, Benefit Operations plays a critical role in the end-to-end administration and coordination of company-sponsored pension, health, welfare and wellness programs.
Skills & Requirements
Must-have
ServiceNow ticketing system
Benefit plan administration
Vendor management
Process automation
Data analysis and reporting
Nice-to-have
Continuous improvement mindset
Collaborative team environment
Exceptional employee experience
Key Requirements
Bachelor's degree or equivalent experience
Minimum 3 years of benefits administration experience
Experience with benefits administration software and HRIS platforms
Knowledge of HR policies and regional benefits legislation