Ai And Experience Orchestration Director (sales Overlay)

Genesys

Multiple Locations
$134,000.00 - $235,600.00; not specified; medical,...
Fully remote
Ai expertise
Customer experience technology
Sales strategy influence
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees

Job Summary

  • Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees.
  • The AI and Experience Orchestration Director brings deep expertise in AI powered customer experience to account teams and clients, helping to translate client’s business goals into impactful AI use cases.
  • Benefits include Medical, Dental, and Vision Insurance, telehealth coverage, flexible work schedules, work from home opportunities, development and career growth opportunities, and a 401(k) matching program.

Matching Summary

Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees.

Salary

$134,000.00 - $235,600.00; Not specified; Medical, Dental, and Vision Insurance, Telehealth coverage, Flexible work schedules and work from home opportunities, Development and career growth opportunities, Open Time Off in addition to 10 paid holidays, 401(k) matching program, Adoption Assistance, Fertility treatments

Skills & Requirements

Must-have

  • AI expertise
  • customer experience technology
  • sales strategy influence
  • pipeline creation
  • customer workshops
  • AI use case development

Nice-to-have

  • empathetic strategic partner
  • team player
  • bold thinking
  • change agent

Key Requirements

  • 10 to 12 years sales/presales experience
  • AI-powered customer experience solutions experience
  • Conversational AI solutions experience
  • Ability to influence without direct authority

Work Rights

Not specified

Tailored Resume

Cover Letter