Onboarding Manager, Team Lead - Smb

ABC Fitness

Not specified; not specified; benefits include ope...
Fully remote
Manage high-volume onboarding pipelines
Experience with forecasting and capacity planning
Strong analytical skills for trend identification
The role involves leading a team focused on onboarding new customers to Glofox within the SMB segment across EMEA and APAC regions

Job Summary

  • The role involves leading a team focused on onboarding new customers to Glofox within the SMB segment across EMEA and APAC regions.
  • Candidates will be responsible for operational health including backlog management, capacity planning, and driving performance against key metrics like time to onboard.
  • The company offers an open PTO policy, parental leave, and quarterly fitness reimbursements as part of their benefits package.

Matching Summary

The role involves leading a team focused on onboarding new customers to Glofox within the SMB segment across EMEA and APAC regions.

Salary

Not specified; Not specified; Benefits include open PTO, parental leave, fitness reimbursement, and Calm App subscription

Skills & Requirements

Must-have

  • Manage high-volume onboarding pipelines
  • Experience with forecasting and capacity planning
  • Strong analytical skills for trend identification
  • Proven ability to lead and develop teams

Nice-to-have

  • Customer-centric mindset and culture fit
  • Ability to inspire and lead by example
  • Resilience and curiosity in change management

Key Requirements

  • Track record of strong consistent performance
  • Experience managing 35+ customer onboarding pipelines
  • Demonstrated leadership capability and EQ

Work Rights

Not specified

Tailored Resume

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