Associate Director Of Events & Guest Services

University of Arkansas, Fayetteville

Fayetteville, AR, US
Base: $67,909; bonus/equity: not specified; benefi...
Not specified (assumed on-site due to the nature of the role)
Bachelor's degree in hospitality or related field
Four years of event management experience
Two years of staff supervision experience
The University of Arkansas is seeking an Associate Director of Events & Guest Services to lead and oversee operations related to events and guest services at the Arkansas Union. The ideal candidate should have a background in event management, staff supervision, and familiarity with event management systems, with a strong emphasis on delivering exceptional service

Job Summary

  • The Associate Director provides strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations.
  • This role oversees budget and billing while managing a large service team to ensure exceptional service delivery across reservations and production services.
  • The University of Arkansas offers a comprehensive benefits package including health insurance, tuition waivers, and retirement contributions ranging from 5 to 10%.

Matching Summary

Match Score: 85

The University of Arkansas is seeking an Associate Director of Events & Guest Services to lead and oversee operations related to events and guest services at the Arkansas Union. The ideal candidate should have a background in event management, staff supervision, and familiarity with event management systems, with a strong emphasis on delivering exceptional service.

Salary

Base: $67,909; Bonus/Equity: Not specified; Benefits: Health, dental, life, disability insurance, tuition waivers, retirement contributions 5-10%

Skills & Requirements

Must-have

  • Bachelor's degree in hospitality or related field
  • Four years of event management experience
  • Two years of staff supervision experience
  • Experience with EMS, Mazévo, or 25Live systems

Nice-to-have

  • Master's degree in higher education or project management
  • Experience in university or student union setting
  • Hands-on AV/production services knowledge
  • Strong risk management and safety practices

Key Requirements

  • Minimum four years progressively responsible experience
  • Minimum two years staff supervision experience
  • Proficiency in event/reservations management systems
  • Proof of legal authority to work in the United States

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter