This position provides a one-to-one customer service experience for UPS Preferred accounts
Job Summary
This position provides a one-to-one customer service experience for UPS Preferred accounts.
The role involves analyzing and resolving problems, solving tracing and claim inquiries, and maintaining ownership of customer situations through resolution.
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Matching Summary
This position provides a one-to-one customer service experience for UPS Preferred accounts.
Skills & Requirements
Must-have
Strong oral and written communication skills
Strong problem solving skills
Previous customer service experience
Nice-to-have
Ability to lead teams
Unique combination of skill and passion
Experience with tracing and claim inquiries
Key Requirements
High school diploma, GED, or International equivalent