Urgent !!! Technical Support Engineer (ITIL, Incident Response)

TRUST RECRUIT PTE. LTD.

Singapore
Not specified; not specified; great remuneration &...
Minimum 2-3 years technical support experience
Familiarity with itil processes
Experience troubleshooting system or network incidents
This is a permanent job opportunity offering great remuneration, benefits, and career progression

Job Summary

  • This is a permanent job opportunity offering great remuneration, benefits, and career progression.
  • The role involves assisting with service requests, customer communication, and coordinating internal teams to fulfill requests.
  • Candidates must be willing to participate in on-call support rotations within a 24/7 operational environment.

Matching Summary

Match Score: 85

This is a permanent job opportunity offering great remuneration, benefits, and career progression.

Salary

Not specified; Not specified; Great remuneration & benefits

Skills & Requirements

Must-have

  • Minimum 2-3 years technical support experience
  • Familiarity with ITIL processes
  • Experience troubleshooting system or network incidents
  • Ability to work in high-pressure 24/7 environment
  • Willingness to participate in on-call support rotation

Nice-to-have

  • Exposure to technology-driven service delivery environment
  • Basic logistics coordination skills
  • Strong ability to maintain accurate records and reports
  • Proactive issue identification and resolution drive

Key Requirements

  • Diploma or Degree in Engineering, IT, Network Engineering, or related field
  • Minimum 2–3 years of experience in technical support and service operations
  • Familiarity with ITIL processes (Incident, Problem, Change Management)

Work Rights

Not specified

Tailored Resume

Cover Letter