Customer Success

Minsait

Madrid, ES
On-site
Customer success technical experience
Customer journey analysis
Product roadmap contribution
IndraMind is Indra Group's technological initiative developing sovereign AI in a cyber-resilient environment for comprehensive protection

Job Summary

  • IndraMind is Indra Group's technological initiative developing sovereign AI in a cyber-resilient environment for comprehensive protection.
  • The Customer Success role focuses on ensuring clients gain maximum value from the platform, driving adoption, satisfaction, and roadmap evolution.
  • The company offers long-term projects, innovative work, a collaborative environment, autonomy, flexibility, continuous training, and competitive compensation.

Matching Summary

IndraMind is Indra Group's technological initiative developing sovereign AI in a cyber-resilient environment for comprehensive protection.

Skills & Requirements

Must-have

  • Customer Success technical experience
  • Customer journey analysis
  • Product roadmap contribution
  • Stakeholder management
  • Complex regulated environments

Nice-to-have

  • Curiosity and impact vision
  • AI applied concepts
  • Cybersecurity knowledge
  • Sovereign cloud concepts

Key Requirements

  • 3-4 years Customer Success technical experience
  • Product/operations roles experience
  • Customer Experience understanding
  • Product lifecycle knowledge
  • Product metrics analysis
  • Basic cloud/cybersecurity/AI knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter