Guest Services Representatives deliver best in class service to ensure an exceptional guest experience for all internal and external guests of T-Mobile Center
Job Summary
Guest Services Representatives deliver best in class service to ensure an exceptional guest experience for all internal and external guests of T-Mobile Center.
The role requires addressing questions, resolving concerns, and assisting guests with special needs while maintaining a world class service mindset.
Employees must act as members of the emergency evacuation team and be able to push wheelchairs weighing up to 300lbs.
Matching Summary
Guest Services Representatives deliver best in class service to ensure an exceptional guest experience for all internal and external guests of T-Mobile Center.
Skills & Requirements
Must-have
High School Diploma or equivalency
1 year customer service experience
Ability to work evenings weekends holidays
English language proficiency
Professional demeanor and grooming standards
Nice-to-have
Sports entertainment facility experience
Superior guest service skills
Calm interaction with emotional guests
Fast-paced environment adaptability
Key Requirements
Minimum High School Diploma or equivalency
Minimum 1 year customer service related work experience
Ability to speak understand and follow direction in English