Manager, Renewals And Customer Success

Veeamsoftware

Kuala Lumpur, Malaysia
On-site
Manage renewals sales team
Meet renewal quotas
Customer relationship management
Veeam Software is seeking a Manager for Renewals and Customer Success in Kuala Lumpur, Malaysia. The role involves leading a team focused on customer retention, upselling, and achieving renewal quotas while fostering a positive team environment

Job Summary

  • The Manager, Renewals and Customer Success is responsible for building, managing and leading a team of Renewals Sales Representatives and/or Associate Managers within a regional business segment by overseeing all activities related to retention of customers on maintenance contracts, upsell opportunities and consistently meeting or exceeding renewal quotas.
  • Success in the role requires an organized, team player, with the ability to manage multiple renewals sales campaigns simultaneously with a focus on ensuring that the value of Veeam solutions are understood by customers and partners.
  • Veeam offers benefits including annual vacation days, private medical insurance, dental insurance, life and personal accident insurance, and an annual flexible spending allowance for health and wellbeing expenses.

Matching Summary

Match Score: 85

Veeam Software is seeking a Manager for Renewals and Customer Success in Kuala Lumpur, Malaysia. The role involves leading a team focused on customer retention, upselling, and achieving renewal quotas while fostering a positive team environment.

Skills & Requirements

Must-have

  • Manage Renewals Sales Team
  • Meet Renewal Quotas
  • Customer Relationship Management
  • Sales Forecasting
  • Drive Revenue Growth
  • Analyze Sales Performance Metrics

Nice-to-have

  • Positive Team Environment
  • Strategic Business Direction
  • Technology-Focused Sales
  • Process Improvement

Key Requirements

  • Bachelor’s Degree required
  • Minimum of two (2) years of sales management or supervisory experience
  • Demonstrated experience building, training, managing, developing sales teams
  • Proven track record of driving high volume transactional and enterprise sales
  • Demonstrated negotiation skill

Work Rights

Not specified

Tailored Resume

Cover Letter