Job Summary

• Provide expert phone-based and digital assistance to customers using a wide range of remote tools.
• Analyze remote and proactive job results and define action plans to improve applications productivity and customer satisfaction.
• Act as a mentor to field team, providing clinical, technical and professional guidance as necessary to improve the customer experience.

Matching Summary

Skills & Requirements

Key Requirements

• 3-5 years clinical applications experience
• Expert level knowledge in Ultrasound
• English and Spanish fluid communication
• Willingness to travel 15-20%

Work Rights