Accounts And Insurance Team Manager

Blacks Vets

Dudley, United Kingdom
Base: £31,500 doe; bonus/equity: not specified; be...
Onsite
Debt management and client experience kpis
Reduce 30, 60, 90-day debt
Insurance claims processing
Blacks Vets is seeking an Accounts and Insurance Team Manager to oversee practice and client debt management at their Dudley location. The role requires strong leadership skills, a solid understanding of budget planning, and effective communication, while offering competitive benefits and opportunities for career growth

Job Summary

  • This role will primarily be focused on managing practice and client debt, with responsibilities including delivering KPIs on debt management and client experience.
  • The successful candidate will be both approachable and driven, with outstanding communication skills across all functions and with the ability to remain empathetic during highly emotional conversations.
  • Benefits include 5 weeks holiday plus bank holidays and Birthday Leave, career progression opportunities, staff discount schemes, life assurance, enhanced sickness pay, and enhanced equal family leave.

Matching Summary

Match Score: 85

Blacks Vets is seeking an Accounts and Insurance Team Manager to oversee practice and client debt management at their Dudley location. The role requires strong leadership skills, a solid understanding of budget planning, and effective communication, while offering competitive benefits and opportunities for career growth.

Salary

Base: £31,500 DOE; Bonus/Equity: Not specified; Benefits: 5 weeks holiday plus bank holidays and Birthday Leave, Career progression, Staff discount, Life Assurance, Enhanced sickness pay, Enhanced equal family leave, E-car salary sacrifice, Pension, Referral reward, Wellness program

Skills & Requirements

Must-have

  • Debt management and client experience KPIs
  • Reduce 30, 60, 90-day debt
  • Insurance claims processing
  • Account payment processing
  • Debt recovery experience
  • MS Office Suite proficiency

Nice-to-have

  • Inspire, lead, motivate team
  • Improve efficiency and effectiveness
  • Engage clinical and support teams
  • Emotional maturity in client communication
  • Veterinary industry knowledge

Key Requirements

  • Minimum one year of Team Leader experience
  • Proven ability to produce accurate reports
  • Follow audit processes
  • Strong administration background

Work Rights

Not specified

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