Hr Shared Services Representative

ist.psu.edu

Base: $34,800.00 - $50,500.00; bonus/equity: not s...
Hybrid
High degree of sensitivity handling confidential information
Strong customer service and communication skills oral written
Ability to prioritize and multi-task effectively
The position serves as the first point of contact for employees regarding Human Resources inquiries via telephone and email

Job Summary

  • The position serves as the first point of contact for employees regarding Human Resources inquiries via telephone and email.
  • Responsibilities include investigating routine to intermediate issues, coordinating with departments, and escalating complex matters to appropriate staff.
  • The role offers a competitive benefits package including comprehensive medical coverage, retirement plans, and a generous 75% tuition discount.

Matching Summary

The position serves as the first point of contact for employees regarding Human Resources inquiries via telephone and email.

Salary

Base: $34,800.00 - $50,500.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, retirement, paid time off, 75% tuition discount

Skills & Requirements

Must-have

  • High degree of sensitivity handling confidential information
  • Strong customer service and communication skills oral written
  • Ability to prioritize and multi-task effectively

Nice-to-have

  • Sound judgment in referring complex inquiries
  • Ability to work independently and as part of a team
  • Proficiency in Office365 suite preferred

Key Requirements

  • GED or High School Diploma required
  • Must be authorized to work in the U.S.
  • Successful completion of background checks required

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter