Gestionnaire Services En Magasin

Sephora USA Inc

Quebec, QC, CA
On-site
Manage daily studio operations
Coordinate in-store events
Oversee customer service experience
The role involves managing all services, workshops, and events within a Sephora store to deliver an exceptional customer experience

Job Summary

  • The role involves managing all services, workshops, and events within a Sephora store to deliver an exceptional customer experience.
  • The manager ensures proper staffing levels, coordinates training and certification of beauty advisors, and supports innovation in service delivery.
  • Sephora Canada is committed to diversity, inclusion, and equal employment opportunities, fostering an environment where every individual can thrive.

Matching Summary

The role involves managing all services, workshops, and events within a Sephora store to deliver an exceptional customer experience.

Skills & Requirements

Must-have

  • Manage daily studio operations
  • Coordinate in-store events
  • Oversee customer service experience
  • Manage online booking system
  • Support team training and certification

Nice-to-have

  • Strong verbal and written communication
  • Ability to build and develop teams
  • Passion for customer service
  • Promote technological innovation in services

Key Requirements

  • 2 to 4 years similar retail management experience
  • Experience in stores with equivalent sales volume
  • Excellent communication skills
  • Ability to influence business partners
  • Experience recruiting and developing store leaders

Work Rights

Not specified

Tailored Resume

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