To provide a consistently high level of service to Customers through the provision of a dedicated central point of contact for Service Management and problem resolution
Job Summary
To provide a consistently high level of service to Customers through the provision of a dedicated central point of contact for Service Management and problem resolution.
Participate in the Customer agreement of service and response standards and ensure that these standards are maintained or exceeded during program delivery.
Work with Customer logistics teams/departments, to develop and implement solutions for new business requirements in accordance with Marken Guidelines.
Matching Summary
To provide a consistently high level of service to Customers through the provision of a dedicated central point of contact for Service Management and problem resolution.