Business Command Center Major Incident/Cyber Lead - Vice President

Citigroup

Irving, Texas, United States
Base: $125,760.00 - $188,640.00; bonus/equity: dis...
Hybrid
Major incident management orchestration
Cyber event leadership coordination
Business-centric incident response
Citi is seeking a Vice President for the Business Command Center Major Incident/Cyber Lead position in Irving, Texas. The role focuses on managing major incidents in the Services business, ensuring stability and resilience while fostering communication between business and technology teams

Job Summary

  • This role ensures the stability and resilience of Citi's Services business organization globally by leading major incident and cyber event responses.
  • The incumbent acts as the primary liaison between business and technology teams to facilitate rapid escalation and translate technical details for non-technical stakeholders.
  • Citi offers competitive benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.

Matching Summary

Match Score: 85

Citi is seeking a Vice President for the Business Command Center Major Incident/Cyber Lead position in Irving, Texas. The role focuses on managing major incidents in the Services business, ensuring stability and resilience while fostering communication between business and technology teams.

Salary

Base: $125,760.00 - $188,640.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability insurance, wellness programs, and paid time off

Skills & Requirements

Must-have

  • Major incident management orchestration
  • Cyber event leadership coordination
  • Business-centric incident response
  • ServiceNow dashboard monitoring
  • Executive stakeholder communication
  • War room planning execution

Nice-to-have

  • AI prompt engineering experience
  • Conflict resolution in stress
  • Global multi-region collaboration
  • Table-top exercise participation
  • Quality analytics development

Key Requirements

  • Extensive financial services industry experience
  • Deep understanding of crisis management principles
  • Intermediate to advanced AI Prompt Engineering knowledge
  • Solid project management standards understanding
  • Experience with global matrix organizations

Work Rights

Not specified

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