Customer Support (montego Bay- Fulltime) 2025

Concentrix

Montego Bay, Jamaica
Inbound calls/chats/emails
Outbound calls/chats/emails
Customer service support
The Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements

Job Summary

  • The Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements.
  • Concentrix offers endless career opportunities, clear paths for development, competitive salary, inclusive perks and benefits, and opportunity for monthly performance incentives.
  • The company believes in doing right by people, treating customers and staff with care and respect, and spreading positivity through compassionate customer interactions.

Matching Summary

The Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements.

Skills & Requirements

Must-have

  • inbound calls/chats/emails
  • outbound calls/chats/emails
  • customer service support
  • problem resolution
  • attention to detail
  • excellent communication

Nice-to-have

  • passion for doing good
  • compassionate customer interactions
  • genuine problem solving
  • human touch
  • positive difference

Key Requirements

  • At least 3 CXC subjects
  • English Language and Mathematics
  • Ability to work any 8 hours shift
  • Clean criminal background
  • Strong computer navigation skills
  • Dependable with strong attention to detail
  • Ability to work as a team member

Work Rights

Not specified

Tailored Resume

Cover Letter